Privacy Policy

As the parent company of DentalWorks, DentalCare Partners Incorporated values the trust our patients place in us. This Privacy Policy is intended to explain what DentalCare Partners does with the information we collect through our site and what you can expect from dentalworks.com. If you have additional questions or would like further information on this topic, please feel free to e-mail privacy@dentalworks.com. DentalCare Partners may update this policy from time to time by posting revisions on this page. Please check the policy periodically for changes. We do not collect medical information through our site. For more information about how DentalCare Partners treats your medical information, please see our HIPAA Privacy Notice.

What Type Of Information Does DentalWorks Partners Collect And How Is It Used?

DentalCare Partners gathers only the customer information that we need to administer our business, provide superior service and communicate offers on merchandise and services that we believe will be of interest to you. This site does not knowingly collect personally identifiable information from children under age 13.

There are two categories of information we may collect about you when you visit our site. The first type is personally identifiable information, such as your name, address, telephone number, e-mail address, insurance information and Social Security number. This type of information may be required when you participate in our online patient satisfaction survey, apply for online discount coupons or request an appointment online. All personal information you provide us is protected by Secure Sockets Layer (SSL) encryption software. Such information will be used solely by DentalCare Partners or its representatives for the purpose of confirming eligibility, evaluating and administering claims for benefits and as otherwise permitted by HIPAA policy or under law.

The second category is non-personally identifiable information. Data, such as your IP address, browser type, domain name, specific web pages through which you click and the amount of time you spend on our site, is gathered in order to gain a better understanding of site development needs. This data is collected automatically and utilized on an aggregate basis to help us identify and analyze trends, assess the popularity of individual pages and features, and monitor performance so that we can improve our website and your user experience.

What Information Do We Share And With Whom?

DentalCare Partners does not rent or sell customer information to outside marketers. However, in certain circumstances, we may need to share your customer information with trusted service providers that need access to your information to provide operational or other support services. To ensure the confidentiality and security of your information, service providers must agree to safeguard your information in strict compliance with our policy. We also may provide information to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the law requires it. In the event of a sale of all or part of one of our businesses, we may share customer information related to that business as part of the transaction.

In order to better educate our patients about the causes and consequences of various dental conditions and provide additional information on innovative services such as Zoom!® chairside whitening and Invisalign® clear aligners, we have included links to other websites not owned or operated by DentalCare Partners. Any information you share with us is not transferred to these sites. Since we have no control over the content or operational practices of any site other than our own, we urge you to review their privacy policies thoroughly.

Is My Information Correct And Secure?

Maintaining accurate and secure customer information is critical to DentalCare Partners. We will monitor and adopt, as appropriate, new technological developments that are designed to promote the accuracy and security of customer information.

Does Our Website Use Cookies?

“Cookies” are small pieces of information that are stored by the browser on your hard drive. DentalCare Partners may store some information on the visitor’s computer in the form of a cookie or similar file. The cookies that are configured by us do not contain any personally identifying information such as your name. The cookies allow us to recognize you when you return to our site and to provide you with a customized experience that we feel will be of value to you. For example, these files allow us to tailor your user experience to reflect your expressed interests and preferences.

Can I Disable These Cookies?

Most web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them or notifying you when such a file is stored. Please take a look at your particular browser for instructions on this function. If you decide to disable a dentalworks.com cookie, please note that you may not be able to take full advantage of some features on the site that help give you a personalized experience.